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Privacy Statement

Who are “we”

“We” are the epcprovider.org Our address is Long Meadow, Main Street, Hemingbrough, Selby, North Yorkshire YO8 6QE.

Introduction

The EPC Provider is committed to safeguarding the privacy of your information. By "your information" we mean any information about you, which you or third parties provide to us. This policy relates to the privacy of your information at www.epcprovider.org The EPC Provider Privacy Policy outlines our commitment to the secure and responsible handling of information about our customers and visitors to our website. Please read this policy carefully.

The information we collect

The type of information that we will collect may include your name, address, email address, details regarding you residential or commercial property and any information submitted via our on-line forms. We may also request other relevant information from you verbally.

How we use your information

We may pass your information collected online to people who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential. We will retain information collected about you online for as long as permitted for legitimate business purposes.

We may also use your information for research and statistical analysis with the aim of improving our services.
You may ask us to provide you with the personal information we hold about yourself by contact us at Long Meadow, Main Street, Hemingbrough, Selby, North Yorkshire
YO8 6QE.

Any personal data that we have collected via our website will be used as directed by the Data Protection Act 1998 and other applicable laws.

Use of cookies

Cookies are harmless text files that web servers can store on your computer’s hard drive when you visit a site. They allow the server to recognise you when you revisit.
The main purposes of cookies are to save you time. The cookie tells the Web server that you have returned to a specific page. Cookies can help us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. We don’t use cookies to track people’s Internet usage after leaving our sites and we don’t store personal information in them so others could read and understand them. We will not sell or distribute cookie information without your prior consent. It is possible to to enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).

Security of your personal information

The systems that store the information are kept protected by firewalls and are housed in a secure facility with restricted physical access.

All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personal information.

This information will be kept for a period of time as required by law.

Changes to the policy

We reserve the right to change this policy from time to time. Any changes to this policy will be posted on this Site.

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Providing:

• Domestic Energy Performance Certificates

• Non-Domestic (Commercial) Energy Performance Certificates (NDEPCs)

• Display Energy Certificates (DECs)

• On-Construction Energy Performance Certificates (OCEPC)

• SAP/Predicted Energy Certificate (PEC)

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